TERMS AND CONDITIONS
Thank you for visiting our website .
We are a Portuguese Design Studio where the website is managed by HUGI.R and by its responsible Hugo Ribeiro.
On our website you will have the opportunity to find our history, range of products, possibility to order and our contacts.
Our website does not have a store available but it is possible to purchase our products through the "ORDER" button and filling out a small form.
After confirming the order we receive all the data and in 24 hours we respond with the summary and total value of the order so that you can proceed to payment in an easy, fast and secure way.
In order to make the payment in a secure way, we have three methods Paypal, MBWay and Bank Transfer .
Payment details are sent in response to your order.
Shipping of Products
Our products are packed in a personalized box and are delivered by CTT - Correios de Portugal.
All of our products have a 1 year warranty.
After this time, we remain committed to assistance.
Returns & Refunds
If you are not satisfied with our products, returns are accepted up to 14 working days after receiving them, in this case HUGI.R does not assume the costs of return.
If the packaging is damaged, you must inform us so that we can activate the transport insurance, in which case HUGI.R covers all return costs. In both cases, orders must be delivered in the original condition and in the original box.
Our HUGI.R studio is solely responsible for managing the website, so we are committed to ensuring the privacy of the data collected.
We only collect the data transmitted to us by filling in the order form, so this data is not saved or used for campaign or other actions.
However, it is not possible for our HUGI.R studio to eliminate all risks related to data security.
We work with different national and international partners so that our products can be available in different parts of the world, so we present below where you can find us.